The restaurants use cameras to keep track of every order (Image: Getty)
Whenever treating yourself to a drive-thru, there’s always that slight fear that when you get to the window to pick up your stuff, they’ll have the wrong order for you.
And yet, they never seem to get it wrong, despite how fast-paced it appears to be.
A viral TikTok has now revealed the secret behind their flawless service – and it’s to do with the shop’s cameras.
Katie, who is known as @katieeclarkee on the video-sharing app, shared that the cameras are not just there for security purposes.
They also serve to identify you and the car you’re driving.
In a clip taken in a workplace which has since been removed, Katie explained that the cameras take a quick snap to identify you and your vehicle so they know they’re giving you the correct order.
This helps staff manage several orders easily, she explained.
She said: “Ever wondered how McDonald’s knows whose car is whose? There is a camera and it takes a picture of you and your car.”
After an order is placed, a camera takes a snap of the car, linking it to the bill. Now the staff member simply needs to match the picture, containing the car and person, to the order.
Katie joked: “So maybe don’t pick your nose when you order…because we see it and we judge you.”
Social media users were blown away by the revelation as they rushed to the comment section to express their amazement.
One wrote: “Wow really? I had no idea there were cameras.”
Another said that they “didn’t have them” when they worked there, so it must be a “new” system.
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Other employees also revealed an even more shocking detail – that they can hear everything that goes on inside the customers’ car from the moment it pulls up to the speaker, as their headset is triggered once there is sound.
“I’m waiting for the day they realise we hear them the moment they pull up, to the moment they leave the speaker box,” the worker said.
However, another Maccies member of staff in a different branch admitted their technology was “not that advanced”, and they just have to “work it out” for themselves.
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